Job Title: - IT Product Configuration Specialist

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Job Title: - IT Product Configuration Specialist

Position job reports to: - IT Implementation Services Manager

Department: - IT Implementation Services

Globoforce is the world’s leading provider of strategic employee recognition programs for Global 2000 companies.

We help the worlds largest and most complex companies engage and motivate their employees by fostering a culture of appreciation that breaks down the boundaries of country, language and company position.

We are seeking a Product Configuration Specialist to join the Implementations team within the IT department. This role is being offered as a 12-month contract.

The main focus of the role is the implementation of new client sites and client change requests. In addition, there will be varied responsibilities across the areas of quality assurance and operational customer tasks such as data loading.

The role involves extensive use of SQL scripts and HTML files for configuring Globoforce's Enterprise Java software platform.

Main Responsibilities
• Have an in-depth understanding of Globoforce platform configuration options
• Implement new client sites on the Globoforce platform
• Implement change requests on existing client sites
• Assist in the execution of operational tasks owned by the Implementations team including loading customer data and verification of deployments

Key skills / experience:
• 1-2 years IT industry experience, working with web-based software solutions
• Experience with HTML and SQL

Desirable
• Background in software QA
• Some experience with database and/or JSP technologies
• High attention to detail in their work
• Ability to balance conflicting priorities
• Experience of working with diverse teams (technical and non-technical)
• Strong customer focus and on delivering the right solution for the customer
• Strong Documentation and Communication Skills

Salary
Competitive

Location
Dublin West

Start Date
ASAP

Please submit your CV along with a covering letter highlighting your relevant experience to dmitrys AT globoforce.com